Terms and Conditions

These terms and conditions (hereinafter referred to as the "Terms") govern the contractual relationship between Millie Donovan , hereinafter referred to as the "Stylist" or the "Provider," and the Client, hereinafter referred to as the "Client." These Terms outline the terms of the hair styling services to be provided and constitute a legally binding agreement between the Parties.

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Stylist Obligations

The Hairstylist agrees to provide bridal hairstyling services for the Client's wedding day, which includes hair consultation, hairstyling trial, and hairstyling on the wedding day. The agreed-upon services are as follows:

 

• Hair consultation via email to discuss and finalise the desired hairstyle.

• Hairstyling trial (if applicable) to test and perfect the chosen hairstyle.

• Hairstyling services on the wedding day for the bride.

• Hairstyling services for a specified number of bridesmaids/attendants [if applicable].

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Responsibility and Liability 

The Hairstylist will use their best professional efforts to provide excellent hairstyling services. However, the Client acknowledges that hair and makeup products can have unforeseen reactions and that the Hairstylist shall not be held liable for any allergic reactions or damages that may arise from the use of such products.

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Securing your Booking and Payments

• All bridal bookings are subject to a retainer fee payment of £50. Once your deposit payment is received and your booking is confirmed in writing by me, Millie Donovan, your quoted price will remain the same, regardless of any change to our prices.​

• Once issued, the retainer fee is non-refundable.​

• If after a quote is made & the retainer fee is paid, the package is then dropped down to below  three quarters of the the value of the original booking amount (not including the trial and deposit paid) then I have the right to cancel the booking with no refund of the deposit. Alternatively they will choose to fulfil the booking with a charge of 50% of the difference.​

• If the clients wedding is booked with me and secured within 90 days prior to the event, the deposit is non-refundable.​

• Following your booking confirmation, you will be issued with an invoice (excluding your deposit and trial payments). Invoice payment is required no less than 7 days before your event date by bank transfer or cash as detailed on the invoice. Cheque payments are not accepted.​​

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Cancellations and Amendments to Bookings​

• If the booking is cancelled within 90 days of the event date, the client will be charged 50% of the final invoice amount. Payment should be issued 7 days prior to the event date as per the original invoice.​

• If the client cancels their booking outside of the 90 days by confirming in writing to milliedonovanhairstylist@gmail.com the supplier will retain the deposit and no further charges will be incurred.​

•  If the client decides to push the wedding date back more than 6 months later than the confirmed booking,  then new prices will be quoted for the booking. If the client does not wish to reschedule with the new pricing, then the supplier will retain the deposit and no further charges will be incurred, unless its cancelled within the 90 days notice as stated above. ​

• If within 90 days of the event date the original confirmed booking is amended causing the total invoice amount to be reduced, the client will be charged 50% of the difference on the final invoice, e.g. a booking of £400, reduced to £200 will be charged at £300. If any changes are made after the invoice due date (1 week before the big day) the full price of the invoice will still need to be paid.​

• If the client wishes to amend their booking to a reduced requirement outside of the 90 days, they must do so in writing to milliedonovanhairstylist@gmail.com to ensure additional charges aren’t incurred. Failure to do so may result in the booking being cancelled and the deposit being retained by the supplier.​

• Please be advised that failure to issue payment for outstanding invoices will result in Totally Flawless not being able to carry out our services on the date of the event and may also result in taking the client to the small claims court.

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Unforeseen Circumstances​

• If i am unable to fulfil your booking on the day, due to sudden illness or severe weather, I will always do my utmost to find a replacement stylist. If, however this is not possible, I will refund your final invoice to you.

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• If anything were to happen beyond my control, such as a pandemic like the COVID-19 outbreak and the wedding is unable to take place, or I feel its not safe to carry out the service, I will be happy to change your date for you as a priority at no extra cost. If you then decide to cancel your booking without a reschedule date, then the original terms from the 'Cancellation and Amendments' section will still apply.

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Data Protection and use of Photography 

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• We take your privacy seriously and will never sell or share your personal information with other organisations for marketing purposes. If you would like to view our full privacy statement, please go to the footer of www.milliedonovanhairstylist.com​

• By signing and agreeing to these Terms and Conditions, you grant me, Millie Donovan, permission to the right to use photographs and/or video footage of you taken during our wedding event in any and all media, including but not limited to websites, social media, promotional materials, advertisements, and any other publications or presentations related to the business. You understand and agree that these images may be used for various purposes, including portfolio showcasing, advertising, and marketing, and they may be altered or modified. You also acknowledge that I will not be entitled to any compensation or royalties in connection with the use of said photographs and/or video footage. You hereby release me from any and all claims, demands, or causes of action that you may have against me arising out of or in connection with the use of the photographs and/or video footage, including but not limited to any claims for defamation, invasion of privacy, or infringement of moral rights. You represent that you are at least 18 years of age and have the legal right to enter into this agreement. You have read and understood this Photo and Release Section, and you voluntarily sign it without any coercion or undue influence.

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Bridal Hairstyling Consent 

By reading this and signing the terms and conditions you are agreeing that you...

•  consent to receive hair styling services from Millie Donovan ("the Hair Stylist") at any location designated by the Hair Stylist.

• are aware that the services provided by the Hair Stylist involve certain risks and potential side effects. These may include, but are not limited to: allergic reactions to hair products, hair breakage or damage, irritation or sensitivity of the scalp.

• you understand that a thorough consultation will be conducted before any services are performed. You will provide accurate and complete information about my hair history, allergies, and any previous treatments or services.

• will communicate openly with the Hair Stylist about you preferences, expectations, and any concerns you may have. You understand that communication is crucial to achieving the desired results.

• You acknowledge that the Hair Stylist will provide recommendations for aftercare and maintenance of my hair following the services. You will follow these instructions to ensure the longevity and quality of the results.

• You understand the pricing and payment terms for the services, as communicated to me by the Hair Stylist or Salon. You acknowledge the cancellation policy and any associated fees for missed appointments without adequate notice.

• You release the Hair Stylist from any claims, damages, or liability arising out of the provision of hair styling services, including any complications or outcomes that may occur as a result of the services.

 

Lastly you acknowledge that you have read and understood the terms of this consent form and agree to its conditions.